Refund policy

What is your return policy?

Every CircIQ tuning module comes with a 30-day free test drive. Install it, drive with it, and experience the difference for yourself. If you’re not completely satisfied, you can return it within 30 days of purchase for a 100% full refund.

Returns are completely free, with no restocking fees and a prepaid return label included. Your return costs you nothing. Zero risk, zero hassle, total confidence. To start a return, simply contact us through the Contact Us page and follow the return instructions provided.


How do I initiate a return?

To initiate a return, please visit our Contact Us page and submit a return request with your order number and the email address used at checkout.

Once your request is received, we’ll provide simple return instructions along with a prepaid return label. Returns are free within 30 days of purchase, with no restocking fees.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How does the return process work?

Start by submitting a return request through our Contact Us page with your order number and the email address used at checkout. Once approved, we’ll send you easy return instructions along with a prepaid return label.

Simply package your CircIQ module with all original packaging, including the product box, manual, and any included accessories, then attach the free prepaid return label and send it back within 30 days of purchase. Once your return is received and inspected, we’ll process your 100% full refund with no restocking fees.

How long does it take to be refunded?

Once your return is received at our warehouse, it will be inspected and processed within approximately 5 business days. After your refund is issued, the credit will be sent back to your original payment method. Depending on your bank or card provider, it may take a few additional business days to appear on your statement.

Can I exchange my CircIQ module for a different vehicle?

Yes. If you need a CircIQ module for a different vehicle, exchanges are free within 30 days of purchase.

After 30 days, we can still help you switch to the correct module at a significantly reduced replacement cost. Please contact us through the Contact Us page with your original order number and the new vehicle’s year, make, model, and engine.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. If you are located within the European Union, your item must be in the same condition that you received it, unused, unopened, and in its original packaging.